Three plans. Zero surprises.
Monthly billing, no setup fees, cancel anytime. Every plan starts with a free demo call. You'll hear exactly what your callers will hear before paying a cent.
Solo
For solopreneurs and freelancers
- 1 phone number
- 90 minutes / month
- 1 notification recipient
- 5 FAQ entries
- 30-day call history
- 5 Zapier connections
- Google Calendar booking
Team
For small businesses
- 3 phone numbers
- 300 minutes / month
- 25 FAQ entries
- 1-year call history
- Google Calendar live booking
- 5 webhooks, 20 Zapier connections
Business
For growing companies on a CRM
- 10 phone numbers
- 900 minutes / month (~15 hrs)
- Up to 10 notification recipients
- 50 FAQ entries
- Knowledge Assistant with documents and websites
- 3-year call history
- 20 webhooks, 50 Zapier connections
A typical short call is 1-2 minutes. Most plans stay well inside their cap.
Solo's 90 minutes covers ~40-90 short calls/month; Team's 300 covers ~120-300; Business's 900 covers ~360-900. If you do go over, overage is opt-in at $0.15/min and off by default: calls beyond your cap are politely declined unless you flip overage on. No surprise charges.
Compare every feature
Every line item. Every plan. No asterisks.
| Feature | Solo | Team | Business |
|---|---|---|---|
| Voice | |||
| Included minutes / month | 90 | 300 | 900 |
| Phone numbers | 1 | 3 | 10 |
| Overage rate (opt-in) | $0.15/min | $0.15/min | $0.15/min |
| 29-language caller support | |||
| SHAKEN/STIR spam filter | |||
| Free demo call before subscribing | |||
| AI capabilities | |||
| Receptionist Mode (external callers) | |||
| Assistant Mode (trusted numbers) | |||
| Google Search grounding (Assistant Mode) | |||
| AI urgency classification | |||
| Knowledge Base (FAQs) | 5 | 25 | 50 |
| Call redirect to a real person | |||
| Google Calendar live booking | - | ||
| Account | |||
| Notification email recipients | 1 | 3 | 10 |
| Call history retention | 30 days | 1 year | 3 years |
| Per-call summary email | |||
| Daily summary digest (opt-in) | |||
| Security | |||
| Google Sign-In | |||
| Email + password sign-in | |||
| Passkey (WebAuthn) sign-in | |||
| Integrations | |||
| Zapier connections | 5 | 20 | 50 |
| Custom outbound webhooks | - | 5 | 20 |
Common questions
Honest answers, before you sign up.
What happens if I hit my monthly minute cap?
With overage on (opt-in), Relay keeps answering at a flat $0.15/min, no surprise charges. With overage off, callers hear a short "this business has reached its monthly call limit, please try again next month" message and the call disconnects. Your Relay number stays online either way, flip overage on from the dashboard to resume instantly, or upgrade your plan.
Can I upgrade my plan later?
Yes. Upgrades are self-serve from your dashboard at any time, prorated to the day, and the new plan's features unlock immediately. Downgrades aren't self-serve yet; reach out to support and we'll handle it manually for you.
Do I need a Twilio account?
No. Relay provisions phone numbers and handles Twilio billing under the hood. You manage everything from one Relay dashboard.
Can I cancel?
Anytime, from your dashboard. No phone tree, no retention agent. Access continues through the paid period; we don't auto-rebill once you cancel.
How does the free demo work?
After you create a Relay account, you can place a demo call to a real phone number you choose. Our AI receptionist calls you, demonstrates the experience, and emails you a summary, no payment required. Demo calls are limited to 3 per day so you can try a few different scenarios (English, Spanish, urgent caller, polite caller) and hear exactly what your customers will hear before subscribing.
Ready to stop missing calls?
Create your Relay account, place a free demo call, and decide on your own time. No credit card.
Start Free Demo